Online ordering of repeat prescriptions
The practice has introduced online ordering of repeat prescriptions. Once you have registered you can use the link above to order your repeat prescriptions.
Please note this service is for repeat prescription ordering only.
To register for this service you will need to do the following:
- Complete a patient registration form and return it to the practice reception in person, along with a valid form of photographic identification e.g. your driving licence or your passport.
- The receptionist will then provide you with a letter with details of how to register on the website and your unique log on details
Online Services Patient Registration Form
Requests for repeat medication can be posted through the letter box on the front door.
Telephone requests for repeat prescriptions
Telephone requests can be made at the practice only for those who are unable to use the above means.
Unfortunately the telephone service can result in more issues when reordering medication - for example - unclear line which means that no prescription request can be processed. However, for the small amount of people who should require this service, requests for repeat prescriptions and be made between 8am and 3pm Mon- Fri on telephone number 028 9064 3961.
Please speak clearly and slowly, firstly ensuring you are giving your name, address, date of birth and then the full name of the required medication, strength and quantity and lastly the designated pharmacy you wish you prescription to be collected from.
Please be aware we are unable to contact patients with a result of their request - therefore if we have been unable to process the order for any reason whether technical or clinical a prescription will not be issued.
Our policy is to have your repeat prescription within 48 working hours from when you make your request. Please allow enough time prior to and during bank holidays and other holidays when the practice is closed when making your request.
Please be aware that during the COVID 19 pandemic we would encourage our patients to allow extra time when ordering their repeat prescription, which can be ordered up to 7 days in advance. Patients should allow up to 72 hours for collection of their prescription from their community pharmacy